Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities - Efficiently and accurately execute account opening and billing processes, and assist with securities transaction settlements and corporate actions.
- Process dispatches of holding statements
- Process custody account maintenance
- Perform static data maintenance and information update.
- Provide second level client services. Handle customer inquiries in an efficient manner
- Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations.
- Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy
- Participate in user acceptance test for system enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing
- Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training, etc.
- Handle regular and ad hoc tasks as designed by Team Manager and Department Head
Key Accountabilities - Accomplish the job objective and perform the principal responsibilities.
- Achieve the agreed Key Performance Indicators (KPI) annually.
Requirement - Minimum 10 years of specialized experience in Securities Operations with focused expertise in Account opening and billing for Hong Kong and Foreign markets, including hands-on knowledge within the securities industry
- Role Structure & Career Progression
- Initial Function Assignment: Position will be primarily aligned with Account Opening & Billing operations, providing deep specialization and mastery of the processes, systems, and regulatory requirements
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Location: Two Harbour Square
Job: Operations
Schedule: Regular
Employee Status: Full time