Posted by
maelene
14 yrs ago
I am hiring a terminated helper and using Aura for the processing. I have already paid them $3,200. Now they are saying I owe $1,200 for phil insurance, air fare, and deposit. At the time I signed the contract, I was told $3,200 was all I would owe. Is it normal to pay an additional $1,200? My helper's visa is complete and we are eager for her arrival. I hope I am not being taken for a ride. Any input is appreciated! Thanks!
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The amounts in themselves are ok. The issue is that they didn't tell you the costs up front. That's bad service.
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Thank you, axptguy38 and beancurd. My husband ended up asking again about the additional costs and Aura decreased the amount owed to a couple hundred dollars (the plane ticket increased from when we signed the contract so we needed to pay the difference. They waived other costs). Now our helper is with us and everything is going great!
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