Posted by
f1f2f3
15 yrs ago
Hi,
I'm a working mum and I have a helper but I'm not happy with her. We have her since April only.
She is just not reliable and she doesn't understand what is important and what is not so important.
For example, she would start to clean the bathrooms at 6pm instead of preparing the dinner...
I'm thinking about terminating her but the problem is that I need someone to help me with the kids as I'm working.
What are my options ????
I've told her I'm not happy but she doesn't seem to understand that I'm nearly done with her.
She's a nice lady but extremely slow and clueless.
I need someone who makes my life EASIER, not more difficult !
Where can I find a new helper ? How should I proceed as I'm working ???
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Unless you've done it already:
1. Make a clear schedule and list of responsibilities for her. Include the stuff you do that affects her job.
2. Sit down with your helper and tell her exactly what you are happy and unhappy with. Don't just tell her in passing. Tell her you need to see improvement.
3. Go through the schedule with her.
4. If there is still little or no improvement, you will have to let her go.
Hiring a new helper will take time and effort. Still, it should be no problem working around your work hours. Helpers can most easily be interviewed on Sundays after all. Look on AsiaXpat, find candidates. Use another agency as well if you want.
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has she always worked under close supervision with her ex-employers where she was told what to do & never had the need to think for herself how she should arranger her day's work? if so, you will need to write her a complete time schedule of what needs to be done & when. it's tough to find a replacement right away if you can only interview on sundays. Also most helpers with expiring contracts start looking for new jobs 2-3 weeks prior so you are likely to have to wait a bit anyway. Why not try the list, you might feel like why you've got to do her job for her but it can only benefit you & maybe she'll surprise you. Anyway, no harm trying unless you want to terminate her & use part-time for the time being. good luck & hope you find a solution soon.
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Question your management skills re your helper. If you think you're managing/communicating properly and still there's no improvement (after implementing changes and suggestions given above) then it's time to let her go.
Where/how did you find your helper? You've got experience already, it should be the same, right?
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Ed
15 yrs ago
You can post an ad for your helper here http://hongkong.asiaxpat.com/helpers/
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Hi all,
thanks to all of you for your messages and ideas.
I already gave her a list of things + schedules.
I had a talk with her the other night to clearly let her know that I wasn't happy (I gave her precise examples like the bathroom cleaning at 6pm). She said she was sorry and that she would try harder to improve.
I tried to explain her that she needs to prioritize things and do what is most important first, that is to say the children, the food and then the rest. She listened carefully.
I prepared a paper with the "targets" and she signed it. And I gave her one copy for her too so she can read it and think about it. And hopefully not forget about it...
Again I will try to trust her.... I think she can improve.... Let's see....
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Ed
15 yrs ago
Thanks for pointing out that outrageous comment - racist comments have no place on this site (or anywhere else for that matter) - ban in place
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Ed
15 yrs ago
I have to disagree - racism needs to be pointed out and stamped out.
Anyone making general statements about domestic helpers such as "these people are not worth..." is not welcome on this site
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