Home Safe box technician

Hello ladies and Happy Chinese New Year!

I would like to get some information about home safe box technician.
I buy safe box in the previous country and now am in HK.
My safe box was stuck and I can't open it.
I need it urgently since I keep my passport in side ;(
It happen cause the batteries problem. My husband try break it by using some tools.
Well still can't open it :(.

Noted : Simple small Home Automatic safe box using batteries n not really expensive.

Thank in advance
Have a good day

Surely - as a"Battery Back-up" it ALSO has a KEY to insert into a semi-hidden fascia location???

When one failed in a HOTEL ROOM we were in, the management came up with a key and a new battery pack to get it back working 100%.

If you've goofed up and lost the key - then call a locksmith and (s)he will act as a safe cracker - for a fee. [Hopefully after checking that YOU are the owner !!

I got locked out of my flat on the afternoon prior to my wedding day - the lock broke at such an inconvenient time, and I thought I'd have to get married in my very casual clothes !!

Luckily, my future Sister-in-Law summoned up "the key-man" & I was able to dress up to wed bride, after the bribe to get in to her flat - payment to the bridesmaids!

We've survived that incident for more than 38 years together.