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Replacement carafe for Braun coffee pot?

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ORIGINAL POST
Posted by riverman 19 yrs ago
I bought a new Braun AromaDeluxe coffee maker at Fortress in Times Square, and the other day I broke the carafe. Fortress doesn't sell replacement carafes, and I'll be damned if I'll buy a new coffee maker, since this one is only a few months old.


Does anyone know where in HK (or even Macau, Shenzhen or nearby) I can get a replacement part for a Braun? I've searched online, and the only source I can find is Amazon.com, who won't ship this to HK. For that matter, does anyone know how to get around this shipping barrier from Amazon?


Thanks


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COMMENTS
Claire 19 yrs ago
When my nearly new Braun toothbrush stopped buzzing I took it to Audio Supplies (official Braun service company) to get it fixed. It had replacements for some Braun items. At least worth a phone call...


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altro 19 yrs ago
Have you tried to ask Fortress for the contact of Braun in here, I am sure this is the least they can do. Good luck.

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riverman 19 yrs ago
Actually yes, I contacted Fortress, and they sent me to Audio Supplies, who said that it was out of stock but that they would contact me when the shipment arrived. I was a little disconcerted by the name ('AUDIO supplies'??) and was thinking I had gotten a bit of a brush-off rather than actual helpful advice. But from your response, Claire, maybe all is well and I just have to await a call from them in the next month or so.


However, if its possible, I'd still like to try to find someone who sells replacement carafes, just to be sure I get one.


Thanks


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Babette 19 yrs ago
The same thing happened to us: we had a new Fortress Braun coffee maker and our helper broke the carafe. I gave her money and she went and bought the new one from the store suggested by Fortress (and Audio Supplies does sound familiar). I imagine there must be other places that sell them. Sogo sells Braun, but maybe not the carafes alone.


When you do find one, it would probably be a good idea to just buy two of them! I'll warn you however, the replacement wsn't cheap. Our helper broke the carafe a second time, and that time I just bought a new coffee maker because as I recall, the cost of the carafe alone was about half that of a whole new coffeemaker.

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