Posted by
Shahirakk
18 yrs ago
Been trying to get through to the 3rd floor curtain shop but wonder if they answer their phones on a Sunday. In your experience, when is the best time to call the shops in Shenzhen and has anyone managed to get any after sales? Should I give up? After all, if you pay a low price to begin with, why should you get follow up service???
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dasia
18 yrs ago
Keep trying as the shops do not open until later in the morning these days.
Yes, I have phoned and been given after sales service. Nothing to do with the low prices, all to do with who you deal with and how you treat them.
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thanks dasia. That gives me hope. I will keep trying and report back on how things have gone. I try and be polite to everyone so hopefully be able to sort out the problem with my curtains
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Hurrah! I got through to Shenzhen today and spoke to the lady Annie there. We still have to lug the curtains back and will cost to repair but at least I got through.
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