How do you book flights using Asia Miles?
I have been trying to book flights using my Asia miles. I have tried all of August, all of September, October and all of January. It seems that it is impossible to use your Asia-miles to book flights using your points.
The flights seem to be always full. Different classes, different upgrades, different destinations in Australia, it is just not possible to use your points for flights. It is a waste of time to transfer credit card points to Asia miles.
What method do you use to book flights? or is Asia miles really not interested in flights. I can book restaurants and other stuff but flights seem impossible
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This is typical of reward bookings on most airlines. The airlines reserve a (typically very) limited number of seats for reward bookings and when they're gone, they're gone even if there are for-pay seats available. You will find that it can be quite hard to find spots on popular reward routes. Needless to say, the popular routes are those that miles earners use to go on vacation. Hong Kong-Bali for example.
I'm afraid that you often have to book 9 months ahead on some routes. However, going to Japan was no problem on points. Typical business routes don't get a lot of reward travel.
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With regards to Asia Miles. If you are a Marco Polo club member - you can phone them to arrange bookings on either Qantas or BA, but you will need to book a few months in advance
Community Advice Bureau
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I was about to say "yes hopeless" but then I just got a confirmation for a long haul flight in June. Think the stretegy is you have to call them everyday to check and cant just get it on spot. You can only WL on CX flights. If you fly with partners airline, I was told no WL. My conclusion is : it is worth saving asiamiles (this journey saved me HK$9,000), as long as yr flying dates are flexible.
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"Think the stretegy is you have to call them everyday to check and cant just get it on spot."
Indeed. I have lots of miles on American and will call twice a day if necessary. In the majority of cases I have eventually got my desired dates and times. A hassle, to be sure, but as Mighty points out it's cheaper than actually paying. ;)
For this reason, I never use miles for "cheap" flights. Only those real stinker fares.
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On Monday I was happily surprised to successfully book 2 x CX return redemption tickets to Australia for the end of this year. However, when I tried booking some 'freebies' for my boss on Tuesday I couldn't even get through as the Marco Polo/Asia Miles number was permanently engaged for 1.5 days - she eventually decided to use another airline/route.
I agree that it's extremely frustrating when confronted with busy phone lines or software problems whatever, but when I compare Asia Miles service with other loyalty deals (am I allowed to mention Miles & More, Royal Orchid Plus, etc. etc.?) then I really can't bitch as I've always found Asia Miles to be much more efficient and user-friendly than any other I've used. And I've been upgraded several times on a lowly green card - and on cheap tickets too, so of course I like them! :)
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Ed
17 yrs ago
When you call Marco Polo, make sure you have your membership number handy - your call gets priority if you key in the number
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Ed, even so doesnt work.. trying calling and keyed in number... always engaged. Or recorded msg. asking you to leave a message but of course never reply. But agree with Thames that Asiamiles seems to be better than the others. My comparison is with BA and BA is really not customer orientated. Talking about customer orientated in the airline industry, I really think Asia airlines tend to be better than european airlines. The way of calculating the miles - I also found Asiamiles is better than BA's.
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