Posted by
ldsllvn
18 yrs ago
i was just wondering what everyone's experience (those to use them of course) is? I have had my first order from them last Friday and generally was ok, but some things were just really not good. For example onions were really wet and almost rotten, cucumber was tough as old boots - looked about 100 yrs old... And i guess you do get that with organic produce but at the same time my grandparent always used to grow their own veg and I think for a cucumber to get to that stage, it should have been left on the vine for months! Anyway - was just wondering if everyone else normally has good experience with them and it was just a one off?
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We have been ordering from them every week since January or so. While there has been the occasional product that is just ok, in general the quality is very high both on vegetables and fish. I can only speak for myself (and my 20 odd orders) but I have never experienced a wet onion or anything like that. The "maturity level" tends to be better than what I can get at Wellcome (which isn't saying much). Often the produce will require a few more days, but nothing will be past due.
You should send them a message through the website. They have sometimes missed an item and when I've pointed it out they have responded quickly and professionally, either refunding (for veggies) or sending it next week (for fish). If the responses I have gotten are anything to go by they will refund you for the rotten products.
BTW we always order tailored packs. We like to pick and choose.
Note: I have never ordered the cucumber so I don't really know about that.
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Where do you find the tailored packs? I wanted to order from them as like the idea but was put off by having to order pack A or B of veg as I know there will be stuff that I don't want/use and am not happy with buying stuff just to waste it.
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After you log in you automatically go to the order start page. Or you can click "order".
- The right hand button in each category (veggies, fish, drygoods...) says "Order Tailored Pack". Click on that.
- Select how many of each item you want and press click "Save and Order" at the bottom. There is a minimum weight. This will take you to the "add items" page.
- On the "add items" page you will see a list of the standard packs, with an extra line for your tailored pack at the bottom. Fill in how many packs you want and when, then click "Add items to order".
- Check out and pay.
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good point axptguy - will switch to tailored - does it come out very expensive? Only need veg I think. What is the fish like - do you normally order just fish or prawns etc..? And i suspect you are right on them missing things sometimes - felt like there were things they said would be in the pack that werent.. Avocado was fantastic tho, I must say!
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I don't think it's really much more for the tailored. A little bit I guess. You'll see it at the bottom of the page.
Will agree that the avocados are very good. We also really like the corn, the sunflower sprouts, the bok choi (mmmmm), the spinach, the ginger (best I've ever seen), the garlic, the limes, the lemons, the eggplant (although these were better a couple months ago), the zucchini, the apples. The radishes are now out of season but they were really something else.
The fish is very good. We have ordered most of the varieties by now: salmon, flake, red throat emperor, trout, whiting (not my fave but the quality was good), tuna and swordfish... The shrimp are very good, as are the scallops. It comes frozen (or almost) to your door so you can pop the packs in the freezer.
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brilliant - many thanks for that
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Petie
18 yrs ago
Be careful with the fish you order. Swordfish, two types of trout from SE Asia, bluefin tuna and shrimp from China and S. China Sea are among those on the 'Avoid list' of seafood from the WWF.
Scallops from Australia are recommended by them though!
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Petie - the whole point is that the fish is Aus caught - if I wanted seafood from China would i be ordering it from Australia?
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Petie
18 yrs ago
Good point, in that case you should avoid the orange roughy, sea bass, bluefin tuna and caviar. :)
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oooohh but I am russian... I grew up in caviar!! mind you with the current prices for it (even in Russia) have not had it for years!! but i think as long as it is farmed and not beluga (sevruga and osetra - same fish family as beluga but no endangered) - you should be fine! but childhood memories of eating it with a teaspoon are all in the past not for sure!
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"Good point, in that case you should avoid the orange roughy, sea bass, bluefin tuna and caviar. :)"
Aussie Organics have none of those. ;)
As mentioned before, it's all from Australia.
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I just had the slipper lobster. Very good except for one thing: the small size of the lobsters mean you get a lot of shell and not a lot of meat for your money. Ah well lesson learned.
I just saw the butternut squash in the kitchen. Looks lovely.
The plums were also great when in season. Did I mention that I am really happy we can get this stuff? ;)
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Hi axptguy,
I checked their website and it's all in Aussie $. How much is the conversion?
I would like to try the fish as it sounds good from reading your post. Do you also get the tailored pack? don't know how to go about it yet. If i get their package, i end up with around HK$700. Hope you don't mind but how much do you spend for seafoods and how long does it last? we are a family of 2 only so i don't know if that's too much. Thanks.
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it is quite expensive - but axpat guy has a family of 4 ( i think) so his cost no doubt would be higher than yours... all depends on how much fish you eat as well - i suggest you try to do the tailor pack and see how much it comes up to for your choice.
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I use Google: "convert xxx aud to hkd". Right now it's about 1 AUD to 7.5 Honkies. The dollar fall is not a nice thing for this particular weekly purchase. :(
"I would like to try the fish as it sounds good from reading your post. Do you also get the tailored pack? "
Yes
"don't know how to go about it yet. "
See my post above. Fourth in the thread.
"Hope you don't mind but how much do you spend for seafoods and how long does it last? "
About AUD 100-150 every 3-4 week. We put it in the freezer when it arrives. I guess it can last for several months. So unlike with the fresh veggies and fruit I wouldn't worry about getting "too much" of the seafood. The minimum seafood order is 2kg.
"axpat guy has a family of 4 ( i think) "
Correct. And the two little ones like their fish and veggies. ;)
Tomatoes are good!
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We use Aussie Org for fruit and veg and South Streams Seafoods for Fish, Meat and Cheese.
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