Posted by
                                aleslie
                                8 yrs ago
                            
                            
                                
                                    Hi - I bought a fairly expensive European light over a year ago (beyond warranty now).  It comes with a "slider" as the turn on/off switch (and controls the dimness).  
That "slider" is now broken (not responsive).  Unfortunately when I contacted the store, they said they can't contact the original manufacturer as well for a replacement slider.   I asked them if there is another solution.  Let's just say customer service is not their strength (I'm surprised).  
I tried to contact the manufacturer direct and no respond on email and when I called their asia pacific office, it's a restaurant!
Does anyone know a good lighting technician that I can ask about fixing this?  Apart from the fact that it was expensive, I actually like it very much as an art piece. 
Thanks.
                                
                                
                             
                            
                                
                                
                                
                            
                         
                        
				
                            
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                                    AFAIK - a simple dimmer with an on/off switch is a good replacement.
However, you DO NOT improve your chances of getting a repair(wo)man if you FAIL to indicate what area of HK you live in !!!
Q.E.D.
                                
                                
                             
                            
                                
                                
                                
                            
                         
                        
				
                            
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                                    Hi there - perhaps I can help you fix it.  You can whatsapp me at 65477665.  Need to see pics of the slider ok
Cheers
Mark
                                
                                
                             
                            
                                
                                
                                
                            
                         
                        
				
                            
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