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Fair Trading Tribunal?

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ORIGINAL POST
Posted by solomani 13 yrs ago



Hi all,

Is their a fair trading tribunal for consumer issues in HK ... or something similar? I am having an issue with HSBC and want to know what my options are outside just lodging a complaint with HSBC directly.


Thanks in advance.


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COMMENTS
spurtio 13 yrs ago
There's the Consumer Council.

www.consumer.org.hk

3761 1696

You can complain to them and they will ask HSBC to respond.

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solomani 13 yrs ago
Great, thank you.

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punter 13 yrs ago
You can try lodging a complaint with hk monetary authority. Be prepared for the generic response of "please try to find an agreement/compromise" with your bank first, then followup. They're a little slow to respond but they do. Don't forget to send a copy of your complaint to the bank's hq.

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solomani 13 yrs ago
Thanks Puntar.

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