Center Manager

Baker & Bloom
Baker & Bloom is looking for a proactive and experienced candidate to work with management to run an education center. The position requires an exceptionally organized, versatile, and highly detail-oriented individual who is able to work independently in a small business startup.

This position reports to the Director of Operations of Baker & Bloom. The person filling this role will be responsible for overseeing and ensuring the running of the daily operations of Baker & Bloom. This position is also responsible for using available resources to effectively deliver and improve our educational services in a way that satisfies customers and achieves our organizational aims.

You will:

- Have the chance to influence major decisions
- See the immediate impact of your efforts
- Gain hands-on, multi-functional experience
- Develop a breadth of knowledge
- Work with a high-caliber, creative, and dynamic team
- Exposure to strong network of educators, entrepreneurs, and innovators
Responsibilities:

Center Management:

- Communicate with parents and students about courses enrollment, payments, and scheduling, and respond promptly to all email, phone, and in-person enquiries
- Provide courses information to existing and prospective clients and be in charge of students’ enrollment and retention
- Provide professional consultation to clients regarding parenting and children development issues
- Work closely with the team to develop and maintain good relationship with existing and prospective clients
- Prepare and design print and digital marketing materials including seasonal course catalogs, eDM, social media posts, and web pages
- Work with Business Development Director to plan and execute year-round promotional events
- Manage and oversee day-to-day operations, including scheduling classes and meetings and handling incoming student enrollments
- Issue invoices and receipts to clients
- Manage teaching resources, office supplies, and staff and student records
- Handle general operational affairs, including liaising with building management and service providers

Requirements:

- Native speaker in English; Cantonese and Mandarin fluency is a must
- Outstanding oral and written communication skills (primarily in English)
- Excellent organizational and multitasking skills with meticulous attention to detail
- Excellent computer skills, including Google Drive and database management
- Ability to thrive in a fast-paced, entrepreneurial environment; comfortable with ambiguity and shifts in scope of duties
- Ability to prioritize conflicting needs, handle matters expeditiously, and follow through on projects to successful completion, often with deadline pressures
- Comfortable interacting with people from all parts of the organization and clients, from children to high level education sector leaders, while projecting a high degree of professionalism

Education and Experience:

- Bachelor’s degree
- Experience studying or living abroad preferred
- At least 2 years of relevant experience
**candidates with less experience will be considered for Assistant Center Manager position

Please send your CV with a Cover Letter and indicate your Expected Salary. To find out more about us, visit www.bakerandbloom.com.
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